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Ingesting events
Industries  ·  Insurance
IND / 03

Improve claims and policy operations with controlled automation.

Coordinate claims intake, document handling, service requests, and policy administration updates across connected insurance systems. Configured review steps and execution records support the organization’s operating policies and oversight requirements.

Claims intake
Policy changes
Documents
Payments
What we connect

Every policy & claims system, one event fabric

Xect AI
Business Operators Hub
Policy admin
Claims
Underwriting
Broker portal
Fraud
Payments
Policy admin
Claims
Underwriting
Broker portal
Fraud
Payments
JSON → Avro auto-mappingSchema Registry versioningMCP catalog & connectors
In practice

Where Xect AI goes to work

Claims01 / 05

First-notice-of-loss triaged on arrival

Trigger
FNOL
Agent
Validate + route
Outcome
In adjuster queue
Faster cycle timeFlows + Agents
Policy02 / 05

Apply approved policy-administration updates

Trigger
Change
Agent
Browser script
Outcome
Applied
~8s · 0 LLM re-runBuild-once
Compliance03 / 05

Every action policy-checked & logged

Trigger
Action
Agent
Re-checked
Outcome
Audit trail
100% loggedGovernance
Service04 / 05

Claim status answered before the call

Trigger
Status query
Agent
Assistant
Outcome
Self-served
Fewer inbound callsAssistant

Discuss an insurance operations workflow

Bring your systems and a real process — we’ll show Xect AI running it on live data.

Talk to us
Outcomes

What changes for insurance teams

~8s deterministic re-runs against the policy-admin portal, dashboards from a question, and claims intake, document routing, and policy-administration updates completed before anyone opens a ticket.

0
Of actions in the audit trail
Every agent and tool call re-checks identity and is logged to support compliance review.
0
Deterministic re-runs
Verified browser scripts apply approved endorsements to legacy admin with zero LLM calls.
0
Less manual claims handling
Agentic intake and triage route each claim to the right adjuster with context attached, cutting manual data entry before a decision is made.
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AI applies changes to the policy record, but only because every action it takes re-checks the rules and writes itself into the record.
Claims & Policy Operations policy admin, claims, underwriting & payments
Multi-tenant by defaultEvery tool call re-checks user, org & roleMLFlow tracing on every agent runJSON→Avro · Schema Registry versioned
Industries

Explore by sector

See Xect AI for insurance

Review a claims or policy administration use case in a 30-minute demo. We’ll measure intake completeness, administrative cycle time, manual re-entry, and exception backlog.