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Ingesting events
Industries  ·  B2B Commerce & Distribution
IND / 05

Improve commercial performance and order execution across B2B commerce.

Connect purchasing activity, account insights, and operational exceptions to coordinated business workflows. Xect AI helps commercial and operations teams prioritize opportunities, investigate purchasing declines, and resolve order issues with relevant evidence and clear decision ownership.

Designed for SAP Commerce environments, with connectivity to ERP (enterprise resource planning), CRM (customer relationship management), monitoring, and customer-managed predictive models.

Orders & carts
Search & catalog
Deployments & errors
ERP · credit · pricing
What we connect

Connect the systems that shape commerce performance

Xect AI
Business Operators Hub
SAP Commerce · OCC
ERP / S/4HANA
CRM
Dynatrace · Kibana
MLflow serving
SAP Commerce · OCC
ERP / S/4HANA
CRM
Dynatrace · Kibana
MLflow serving
JSON → Avro auto-mappingMLflow @champion via /invocationsMCP catalog & 200+ connectors
In practice

Where Xect AI goes to work

Revenue opportunity01 / 06

Prioritize replenishment opportunities and prepare orders for review

Trigger
Cadence break
Agent
Explain + estimate
Outcome
Draft order to AE
$85K opportunity · day 47 (illustrative)Flows + Agents
Revenue leakage02 / 06

Investigate accounts trading below expected purchasing levels

Trigger
−35% vs expected
Agent
4 diagnostics
Outcome
CRM task + card
$210K gap explained (illustrative)MLflow + Flows
Production operations03 / 06

Combine incident evidence with estimated transaction exposure

Trigger
0.4% → 4.7%
Agent
Correlate + price
Outcome
Rollback approved
3 min detect to cause (illustrative)Approval gate
Order exceptions04 / 06

Prioritize order exceptions and coordinate related incidents

Trigger
2,842 exceptions
Agent
Score + cluster
Outcome
27 ranked · known fixes run
312 tickets → 1 incident (illustrative)Build-once
Account copilot05 / 06

Give account teams a prioritized worklist with supporting context

Trigger
06:00 briefing
Agent
Reason + estimate
Outcome
One-click actions
3 actions by 9 am (illustrative)Teams · Joule · portal

Discuss a B2B commerce use case

Review a representative workflow, the systems and data it requires, and the measures that would define a successful evaluation. A demonstration using your data can be scoped and prepared in advance.

Talk to us
Outcomes

Business priorities supported

Purchasing, account, and operational signals from SAP Commerce, ERP, CRM, and monitoring systems, scored by the models you own and acted on in coordinated workflows. The Account Manager Copilot composes the morning from the same queues the Revenue Opportunity Engine, Revenue Leakage Detection, the Production Operations Center and Order Exception Management fill.

0
Illustrative exception queue, prioritized out of 2,842 total exceptions
A Business Impact Score ranks every failed, blocked or stuck order; cause clustering turns 312 posting failures into one incident; known fixes run through the exception flow with zero LLM calls. The remaining exceptions stay queued for monitoring or later review, not discarded.
$210K
Illustrative monthly purchasing gap, surfaced the same day
RevenueForecaster@champion scores every account against its own expected spend; the leakage flow names the SKUs (stock keeping units), carts and stockouts behind the number.
0
Illustrative time to a probable-cause hypothesis
A learned baseline per endpoint, deployment correlation and priced impact, delivered by the Production Operations Center with the rollback behind one approval.
“
Model outputs and operational records help teams identify where further action may be required. Xect AI makes sure someone acts before the opportunity is lost.
VP of Sales PE-backed venture
Multi-tenant by defaultEvery tool call re-checks user, org & roleMLFlow tracing on every agent runJSON→Avro · Schema Registry versioned
Industries

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See Xect AI on your order history

Book a 30-minute demo. Bring one SAP Commerce process — a slipping account, a failed checkout, a day of exceptions — and we’ll look at the queue, the explanation and the action together.