0%
Ingesting events
Platform One connected system

Context before the question.

Xect agents arrive pre-loaded with your industry's schema, terminology and regulatory rules.

Industry-native schemas Context-engineered prompts 70–90% lower build cost
How it works

Context engineering, automatically

You type what you need. The Knowledge Graph handles the rest.

Your raw request

"Build an agent that handles all attachments"

Knowledge Graph enrichment

Schema, terminology, regulatory limits and vendor context inject automatically, with no manual setup.

Agent built in minutes

Domain-aware and pre-loaded with schema, guardrails and industry logic, ready to deploy today.

Xect Knowledge Graph · Context Engineering
Economics

Smarter context. Lower cost.

Industry-native agents cut the cost per use case 70–90%.

Generic AI Platform
No industry context. Starts from scratch.
Extensive clarification needed before every build
Schema, rules, and constraints defined manually, from scratch
Context window filled with boilerplate to compensate
Weeks before a production-ready agent is operational
Baseline
industry standard cost
Xect AI Knowledge Graph
Industry knowledge. Already in place.
Schemas, terminology, and constraints arrive pre-loaded
Partial prompts auto-enriched — no manual context setup
Context window carries only novel, task-specific data
Agents reach production in days, not weeks
70–90%
lower cost per use case
Industry Schemas

Industry Specific Context

Each vertical ships with a pre-defined schema layer. Data models, terminology, and regulatory definitions already encoded before your first agent runs.

Telecom

OSS/BSS & Network

Network event taxonomy, service order lifecycle and NOC escalation paths, encoded in.

network.incidentservice_ordersla_thresholdprovisioning_statecdr_recordtopology.node
Healthcare

Clinical & Compliance

HIPAA-aware types, HL7/FHIR terms and prior-auth rules, built in natively.

patient.encounterclaim.adjudicationauth_requiredphi_flagicd10_codeprior_auth
Insurance

Claims & Policy

FNOL schema, policy data models and state compliance flags, zero ramp-up needed.

claim.fnolpolicy.coverageadjudication_rulesubrogationloss_reserve
Hospitality

Property & Guest Ops

Reservation lifecycle, housekeeping workflows and guest loyalty attributes, mapped.

reservation.statusguest.loyalty_tierroom.turnoverpms_eventfolio_charge
Life Sciences

Lab & Quality Systems

Sample lifecycle, LIMS structures and GxP rules, encoded and audit-ready.

sample.aliquotbatch_recordoos_resultgxp_deviationcoa_template
Your industry

Your Schema. Built In.

Xect's team encodes your operations into a graph built for you alone.

Talk to us
Why it's different

Built by industry experts, not language models

Every graph was built by practitioners — not scraped from training data. Decades of field experience, encoded as structured schemas and ontologies agents reason with directly.

When you ask Xect to build an agent, it isn't guessing. It already knows.

70–90%
reduction in cost to build per use case
~90%
fewer clarifications per agent build
6
industry verticals with native schema support
30
days to first deployment
Xect Knowledge Graph · Expert Contributors
RP
Dr. Rachel P.
Former VP Clinical Operations · 22 yrs Healthcare
"Mapped the full prior-auth decision tree and all HIPAA-adjacent attachment rules into the graph. Agents now reason about them natively."
MK
Marcus K.
Ex-Verizon OSS Architect · 18 yrs Telecom
"Encoded the full service order lifecycle, SLA breach taxonomy and NOC escalation paths — things that typically take months to teach a new system."
SL
Sophia L.
Former Head of Claims · 16 yrs Insurance
"Every FNOL schema variant, state-specific compliance rule and adjudication flow is in there. An agent that knows insurance is a different class of product."

Human judgment, when it matters.

Agents handle the routine. People decide the exceptions. The workflow pauses at uncertainty and resumes the moment they act.

Full context handoffOperator controlResume in place

Automate the routine. Decide the exceptions.

AI automates most operational work. Every organization has exceptions. When an agent hits ambiguity, a policy conflict, missing information or a high-impact call, it routes the work to an operator. Nothing risky runs on autopilot.

The agent stops at the exact point of uncertainty
Operators get full context and a recommended next step
Automation resumes from where it paused, then learns
Human in the Loop · Approval queueLive
Decision queue
Workflow paused
High-impact refund · awaiting decision
Paused
Full context attached
Event history, agent reasoning, recommended step
Ready
Operator approves
Automation resumes from where it paused
Resumed
How it works

Four steps. Zero lost context.

The handoff is built in. No disconnected ticketing systems. No starting over.

STEP 01

The workflow pauses

The agent stops at the exact point of uncertainty. Nothing executes without a human.

STEP 02

The operator gets context

Full event history, the agent's reasoning and the recommended next step. All in one view.

STEP 03

The operator takes action

Review, approve, modify or escalate. Everything they need to decide, in one place.

STEP 04

The workflow continues

Automation resumes from exactly where it paused. The decision is captured and learned from.

No lost context No starting over No disconnected ticketing systems

Notify by SMS, email or whatever channel wins the moment

Every event Xect AI detects can reach a person or a system through the channel that fits it. Same agent, same policy, any connector.

SMS & WhatsAppEmail & pushSlack, Teams & webhook

One notification agent, every delivery channel

Register a connector once — Twilio for SMS and WhatsApp, SMTP or SendGrid for email, a webhook for anything else. The Notification Router Agent picks the channel from the policy attached to the event, not from a hardcoded rule per flow.

SMS, WhatsApp, email, push, Slack and Teams from one agent
Delivery status tracked per message, per channel, per recipient
Automatic fallback to a second channel when the first bounces
Notification Router · Delivery logLive
Outbound this minute
SMS · Twilio
P1 outage alert · on-call engineer
Delivered
Email · SendGrid
Invoice correction · billing contact
Delivered
Slack webhook
SLA breach warning · #ops-oncall
Delivered
Capabilities

Built to reach the right person, first try

SMS & WhatsApp

Twilio-backed delivery for time-critical alerts. Two-way replies route straight back into the flow that sent them.

Email & push

Transactional email through SMTP or SendGrid, plus mobile push for app-based teams. Templates stay versioned per flow.

Slack, Teams & webhook

Post directly into the channel your team already watches, or hand off to any system over a signed webhook.

How it works

From event to delivered message, in four steps

The channel is a policy decision, not a hardcoded integration. Change the routing rule, not the flow.

STEP 01

The event fires

An agent flags a condition — an outage, a billing correction, an SLA breach — and attaches the notification policy for it.

STEP 02

The router picks the channel

The Notification Router Agent reads the policy and the recipient's preference, then selects SMS, email, push or chat.

STEP 03

Delivery is confirmed

Each connector reports delivery status back. A bounce or timeout triggers the fallback channel automatically.

STEP 04

The reply routes back

A reply to an SMS or a click in an email resumes the flow that sent it, with the response attached.

No per-flow integration code No missed alerts on a dead channel No manual reply triage

Register, stream and see every business event

Define an event once, auto-map it to an Avro schema, and stream it over Kafka. Every stream becomes a live AI EPM dashboard, no SQL required.

JSON → Avro auto-mapMulti-tenant KafkaReal-time AI EPM

From raw payload to governed event

Paste a sample payload and Xect AI proposes the schema you register and control. Producers and consumers stay decoupled — evolve a schema without breaking the flows downstream of it.

Auto-map JSON payloads to versioned Avro schemas
Safe versioning & compatibility via Schema Registry
Inspect any live payload with the Event Stream Explorer
Event Registration · Event DetailsLive
Incoming event stream
OSS / system events
88%
CRM events
62%
Form submissions
95%
Sample event payload
{
  "event": "execution_permit.requested",
  "schema": "avro · v3",
  "org": "acme"
}
Capabilities

Built to govern events at scale

Schema auto-mapping

Drop in a JSON sample and Xect AI maps it to an Avro schema — register your own or refine the suggestion.

Safe versioning

Schema Registry tracks every version so producers and consumers evolve independently, without breakage.

Multi-tenant streaming

Events stream over Kafka with per-org topic isolation — one tenant never sees another’s data.

How it works

From a JSON payload to a live pipeline, in four steps

Define an event, map it to a use case, and the platform stands up the entire data pipeline for you. No manual configuration.

/ 01

Define the event

Register any business event by dropping in a single sample JSON payload.

/ 02

Map a use case

Pick a pre-defined use case so your data arrives structured and analytics-ready.

/ 03

Map your fields

Visually map each field to the chosen use case, so every value lands correctly.

/ 04

Provision

One click provisions a dedicated Kafka topic and a live EPM analytics table.

From a governed event to a dashboard you can ask for

Every registered event provisions its own analytics table. XECT AI EPM turns that live stream into validated dashboards — real-time over Socket.io, no SQL, no ETL. Drill from high-level groups down to individual activities, and compare “This Month” against any range to catch a shift the moment it happens.

Describe the insight — the assistant builds the dashboard
Real-time refresh as upstream events arrive
Versioned & reversible — preview, activate, or roll back
AI EPM · DashboardLive
Operations dashboard · live
71
Detected
live
68
Confirmed
48
Resolved
Incidents over time — last 24h
Why AI EPM

Insight without the data-engineering tax

Purpose-built for operations, product and business teams who need to act on data. No waiting on data engineering.

No more data silos

Unify event data from across every system into one single accessible analytics layer, built once.

Accelerated time to insight

Go from a raw event to a rich, working dashboard in minutes, not weeks or months of backlog.

Less to build & maintain

No custom pipelines, ETL code or database wrangling. The platform provisions and runs all of it.

Self-service for business users

Rich analytics land in the hands of the people who need them, with no technical skills required.

Proactive monitoring

Trends, anomalies and opportunities get flagged early, so teams act before issues escalate.

In action

Any event-driven process becomes a source of insight

E-commerce & Retail

Order volumesPayment successInventory movement

Customer Support & CX

Ticket volumeResolution timeCSAT trends

SaaS & Digital Products

Sign-upsFeature adoptionSubscription health

Logistics & Operations

Shipment statusDelivery efficiencyBottlenecks

Discover the process you actually run, not the one in the diagram

Reconstructs the real process flow from the Avro-typed event stream already moving through the platform. No workshops, no manual mapping.

Process discoveryBottleneck detectionVariant comparison

Every event is a footprint. The miner reads the trail.

Every registered event carries a case ID, an activity and a timestamp. The Process Miner replays that trail across every case and reconstructs the process graph as it actually ran, with every path, loop and rework it finds. Deviations from the intended flow show up as a variant, not a guess.

Process map built from your own event stream, refreshed live
Bottlenecks and rework loops ranked by time and case volume
Every variant traced back to the cases that produced it
Process Miner · Case flowLive
Order-to-cash · this week
Happy path
Order → Fulfill → Invoice → Paid · 1,406 cases
82%
Rework loop
Invoice → Correction → Invoice · 214 cases
12%
Bottleneck flagged
Fulfill → Invoice averaging 3.4 days
Flagged
Capabilities

Built to find where the process actually breaks

Automatic process discovery

Every case ID and activity in the event stream becomes a node on the graph. No manual process mapping.

Bottleneck & rework detection

Ranks every step by wait time and rework frequency, so the slowest handoff is never buried in a report.

Variant comparison

Compares every real path against the intended one and shows which cases deviated, and by how much.

How it works

From event stream to process map, in four steps

The same events already flowing through the platform. No separate logging, no export to a mining tool.

STEP 01

Events carry a case ID

Every registered event is tagged with the case, activity and timestamp it belongs to, as it's ingested.

STEP 02

The miner replays the trail

Every case's activity sequence is reconstructed and merged into a single process graph.

STEP 03

Deviations get ranked

Loops, delays and off-path cases are ranked by how often they occur and how much time they cost.

STEP 04

The map updates live

New events redraw the graph automatically, so the map reflects this week, not last quarter's audit.

No manual process mapping No stale quarterly audit No separate mining tool to export to

See the whole platform, on your data

Book a 30-minute demo and see the Knowledge Graph, Human in the Loop, Business Operators Hub and the rest of Xect AI working together in your environment.